Shipping

Thank you for ordering in BROSintl® shop, kindly note that all orders will be delivered in one to five business days after confirming your payment, we're so sorry if any delay we meet, we will coordinate with you timely. 

While order on shop.brosintl.com, please provide the accuracy of shipping details of your FULL NAME, FULL CONTACT ADDRESS including postal code if exists and correct TELEPHONE NUMBER, HS/Tariff Code (how many digitals, if specified), Special Product Name(if required). BROSintl® will arrange order delivery strictly on them, any problems caused by wrong contacts provided, BROSintl® will solve without delay on your behalf, extra charge if happens, on buyers responsibility. Thanks in advance for your full cooperation.

Delivery Time
Worldwide delivery from BROSintl® shop.brosintl.com have been guarantied by FedEx, DHL, TNT, UPS, 4PX, Post, etc global shipping carriers, usually packages will reach your hand around one to two weeks if you choose international carrier shipping while placing order, two to four weeks chosen standard shipping, two to five weeks for free shipping order over $200.00, you can have an eye control on all orders after our delivery. 

Shipping time vary for different regions and countries.

Customs & Taxes
Due charges may be applied by your custom, which vary in different regions and countries, BROSintl® cannot control your customs and taxes, please consult your official bureau.

Lost Packages
In the unfortunate circumstance that a package is lost by carrier, BROSintl® will work on the buyers' behalf to locate the packages. Please note that due to different carriers' follow-up policies, this may take up few days to complete. If packages can not be found, BROSintl® will make delivery a new package to buyer without delay.

Defective Products
We strive to make sure that all of our buyers are 100% satisfied with their orders, in case defective products meet, BROSintl® will replace all defective products which are beyond the quality standard, based on the necessary approves provided by buyers, replacement including free shipping, while tax and other cost not included if happens.

Tracking Numbers
Please provide a valid e-mail address or WhatsApp number or other preferred instant contact when ordering. Once the order is delivered, we will update tracking number and more details to you for your review in your preferred contact. We make every effort to keep you informed to ensure the speediest and most accurate shipping possible.

For questions regarding shipping before ordering, please email us at shop@brosintl.com or call: +86-20-28177560, WhatsApp: +86-13316160087 or messenger at BROSinternational Monday to Saturday from 9 am to 6 pm GMT +0800 for your convenience.